Effective Date: 01 October 2024

Cookie Policy

1. Introduction

This Cookie Policy explains how Delos Analytica AG ("Delos Analytica," "we," "us," or "our") uses cookies and similar tracking technologies on our website and SaaS platform (collectively, the "Service"). By using our Service, you consent to the use of cookies in accordance with this policy.

2. What Are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, or other electronic devices) when you visit a website. They are widely used to make websites work, or work more efficiently, as well as to provide information to the site owners.

3. Types of Cookies We Use

3.1. Essential Cookies

Purpose: These cookies are necessary for the website to function and cannot be switched off in our systems.
Functionality: They enable core functionalities such as security, network management, and accessibility.
Examples: Session cookies, authentication cookies.

3.2. Analytical Cookies

Purpose: These cookies help us understand how visitors interact with our Service by collecting and reporting information anonymously.
Functionality: They allow us to count visits and traffic sources to measure and improve the performance of our site.
Examples: Cookies from Google Analytics and Hotjar.

3.3. Advertising Cookies

Purpose: These cookies are used to deliver advertisements more relevant to you and your interests.
Functionality: They may be used by third-party advertising networks to build a profile of your interests and show you relevant adverts on other sites.
Examples: Cookies from Google Ads and Meta Ads (Facebook).

4. Purpose of Cookies

We use cookies for the following purposes:

4.1. Understanding User Interactions

Analytics: To analyze how you use our Service and to monitor site performance.
Improvements: To identify and fix errors, and to improve the overall user experience.

4.2. Enhancing and Personalizing User Experience

Preferences: To remember your preferences and settings, such as language and region.
Customization: To provide personalized content and information.

4.3. Supporting Advertising Campaigns

Marketing: To deliver relevant advertisements to you and measure the effectiveness of our marketing campaigns.
Retargeting: To show you advertisements for our products and services on other websites you visit.

5. Managing Cookies

5.1. Consent Management

Cookie Banner: When you first visit our website, you will see a cookie banner that allows you to accept or manage your cookie preferences.
Preference Center: You can change your cookie preferences at any time by accessing our Cookie Preference Center on our website.

5.2. Browser Settings

Disabling Cookies: Most web browsers allow you to control cookies through their settings preferences. You can set your browser to refuse cookies or delete certain cookies.
Instructions: For more information on how to manage cookies in your browser, please refer to your browser's help documentation.

5.3. Impact of Disabling Cookies

Functionality: Please note that disabling or deleting cookies may affect the functionality of our Service, and you may not be able to access certain areas or features.

6. Third-Party Cookies

We use third-party service providers who may set cookies on your device when you use our Service. These third parties may include:

6.1. Analytics Providers

a. Google Analytics

Purpose: To collect information about how visitors use our Service.
Data Collected: Information about your use of the website, including your IP address.
Opt-Out: You can opt-out by installing the Google Analytics Opt-out Browser Add-on.

b. Hotjar

Purpose: To analyze user behavior and feedback to improve our Service.
Data Collected: Information on how you interact with our website.
Opt-Out: You can opt-out by following instructions on the Hotjar Opt-out page.

6.2. Advertising Partners

a. Google Ads

Purpose: To display personalized advertisements based on your browsing behavior.
Data Collected: Information about your visits to our website and other websites.
Opt-Out: You can adjust your ad settings through Google Ad Settings.

b. Meta Ads (Facebook)

Purpose: To show you targeted ads on Facebook and other platforms.
Data Collected: Information about your interaction with our website.
Opt-Out: You can manage your ad preferences in your Facebook Ad Settings.

7. How We Use Cookies and Similar Technologies

We may use web beacons, pixel tags, or other similar technologies in addition to cookies. These technologies help us to:

Track User Engagement: Understand how you interact with our emails and content.
Improve Marketing Efforts: Measure the effectiveness of our advertising campaigns.

8. Your Choices

8.1. Managing Cookies

You have the right to decide whether to accept or reject cookies. You can exercise your cookie preferences by:

Cookie Banner: Accepting or rejecting non-essential cookies when prompted upon your first visit.
Browser Controls: Adjusting your web browser controls to accept or refuse cookies.

8.2. Do Not Track Signals

Our Service does not currently respond to "Do Not Track" signals. You can learn more about Do Not Track at All About Do Not Track.

9. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.

Notification of Changes: We will notify you of any significant changes by posting the new policy on this page and updating the effective date.
Continued Use: Your continued use of our Service after such changes constitutes your acceptance of the new Cookie Policy.

10. Contact Information

If you have any questions about our use of cookies or other technologies, please contact us:

Delos Analytica AG
Sennweidstrasse 43
6312 Steinhausen
Switzerland

Email: silvan.kraehenbuehl@delosanalytica.com

11. Additional Information

11.1. Privacy Policy

For more information about how we collect, use, and share your personal information, please refer to our Privacy Policy.

11.2. Consent Withdrawal

If you wish to withdraw your consent at any time, you can do so by adjusting your browser settings or by changing your preferences in our Cookie Preference Center.

By continuing to use our Service, you consent to the placement of cookies and other tracking technologies on your device in accordance with this Cookie Policy.